Managed Security Services (MSSP)

Round-the-clock cybersecurity — SOC monitoring, threat detection, SIEM, and incident response.

24/7 SOC monitoring delivered by Australian engineers based here in Melbourne — same-timezone response and Australian context, not a handover to overseas night shifts every evening.

24/7
SOC operations
SIEM
Managed & tuned
IR
Rapid response
FRAMEWORKS & STANDARDS
ISO 27001NIST CSFMITRE ATT&CKEssential Eight (Detect & Respond)
VENDOR CERTIFICATIONS
SplunkMicrosoft SentinelCrowdStrikeSentinelOne
WHAT YOU WILL GET
  • 24/7 Security Operations Center (SOC)
  • Threat detection and response
  • SIEM management and tuning
  • Vulnerability management
  • Incident response
  • Threat hunting and reporting
CORE CAPABILITIES
24/7 SOC Monitoring
Continuous monitoring across endpoints, network, cloud, and identity — by Australian engineers.
Threat Detection & Response
Proactive threat detection with automated and human-led response playbooks.
SIEM Management
Deployment, tuning, and ongoing management of Splunk, Sentinel, and other SIEM platforms.
Vulnerability Management
Continuous scanning, risk-rated findings, remediation SLAs, and compliance reporting.
Incident Response
Documented IR runbooks, tabletop exercises, and active incident management.
Threat Hunting & Reporting
Proactive threat hunts using global intelligence feeds. Monthly executive and technical reporting.
FREQUENTLY ASKED QUESTIONS

What organisations ask about managed security services (mssp).

Why use an MSSP instead of building an in-house SOC?

An in-house 24/7 SOC realistically needs 5–6 analysts, threat intelligence subscriptions, and a SIEM — conservatively $1.5M+/year. An MSSP delivers equivalent coverage at a fraction of cost, with mature playbooks and broader threat visibility. Usually the right answer for organisations under ~1000 employees.

What's the difference between MDR and MSSP?

Traditional MSSP = monitoring + alerting; you respond. MDR (Managed Detection & Response) = monitoring + active response; we contain and remediate. We deliver both — most clients choose MDR for the response component because pager fatigue eats internal IT teams quickly.

Do you do 24/7 or business-hours only?

True 24/7 — Australian engineers staffing the SOC continuously. We deliberately don't hand off to overseas night-shift teams. Same engineer at 3am as 3pm — important for context and consistency during real incidents.

How long until your SOC starts catching threats after onboarding?

Onboarding typically takes 4–6 weeks for log ingestion, baseline tuning, and detection content. First high-fidelity alerts within the first month. Mature detection (low false-positive rate, broad coverage) by month 3. We don't bill the full retainer until the SOC is actually catching things.

Ready to talk managed security services (mssp)?

Free initial consultation with a certified expert. Melbourne-based, Australia-wide.